FAQs

1. How do I know if the tub will fit in my chosen location?
To ensure smooth installation, we ask customers to send us a video showing the path from the road to the intended installation area. This lets us assess any potential obstacles and confirm that the tub can be safely delivered and set up in the designated space.

2. Is installation available?
While curbside delivery is our standard service, we highly recommend selecting our full installation and setup add-on to ensure everything is ready for your first plunge. To add this service, simply click the optional add-on when placing your order. For tubs without this option available, please contact us to discuss pricing and custom arrangements.


3. What kind of electrical setup is required?
Our larger tubs usually need a hard-wired electrical connection, while the smaller models are 13-amp plug-and-play for quick setup.

4. How long should I stay in an ice bath?
Most recommend 2-3 minutes per session, with a maximum of 10 minutes, to gain benefits without overexposure.

5. How often can I use an ice bath?
The frequency depends on personal goals. Some athletes use them post-workout, while others benefit from daily sessions. Beginners should start slowly.

6. What are the health benefits?
Cold water immersion can improve circulation, aid muscle recovery, and enhance mental resilience. Many find it helpful for reducing inflammation and accelerating recovery after exercise.

7. How do I drain and clean my ice bath?
Most tubs have a drainage point, and regular cleaning with mild detergents keeps them hygienic. Filters should be changed per month for frequent everyday use. 

8. Can I use it as a hot tub?
Our dual-function models can heat water as well, making them versatile for both hot and cold therapy.